Wursta is looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support staff troubleshoot technical issues, provide timely customer feedback, and support our customers on their cloud journey. Moreover, technical support staff need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. The technical support staff report to the Customer Support Manager and ensure the expected level of customer service that Wursta is known for.
At Wursta, we hire motivated people and give them autonomy, training, and resources to solve problems for our clients and deliver excellent results. We focus on generating value and are obsessed with internal and external improvement and growth. And our results speak for themselves. We have created a new breed of consultants and technical experts in the enterprise cloud industry that combine strong technical know-how with ingenuitive and effective process improvements.
We offer a holistic, collaborative approach to Cloud productivity that is focused on customer success. Customer success means helping our customers thrive by improving user adoption experience, anticipating, and proactively solving problems, bringing ingenuity to the market, and increasing efficiency both internally and externally.
Founded in 2014 by a former Googler, Wursta is innovating and growing. We are building a strong foundational team and establishing many of the elements of culture and ethics that will drive our growth for years to come. We are also establishing partnerships with world-class software companies, like Google. Our clients range from small and growing organizations to the largest companies in the world.
Wursta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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